Wigston Central Surgery, 10 Abington Close, Wigston.
Wigston Central Surgery in 10 Abington Close, Wigston is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th November 2017
Wigston Central Surgery is managed by Wigston Central Surgery.
Contact Details:
Address:
Wigston Central Surgery Two Steeples Medical Centre 10 Abington Close Wigston LE18 2EW United Kingdom
Telephone:
01162882566
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Outstanding
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-11-16
Last Published
2017-11-16
Local Authority:
Leicestershire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of Wigston Central Surgery on 17 August 2017. Overall we rated the practice as good.
Our key findings were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients, for example as a result of healthcare associated infections were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
The practice was responsive to the needs of patients and tailored its services to meet those needs.
Patients prescribed high risk medicines were well managed and there was an effective re-call system in place for patients with long term conditions.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said there was continuity of care, with quick and easy access to GPs and nurses.
The practice had good facilities and was well equipped to treat patients and meet their needs.
Effective systems and processes were in place to help ensure carers were supported and their healthcare needs met.
There was a strong management structure which was effective in accepting and meeting new challenges.
Staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour.
However, there were also areas of practice where the provider needs to make improvements.
The provider should;
Complete full cycle clinical audits to drive quality improvement.
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