West Wirral Group Practice - AR Johnston, Arrowe Park Road, Wirral.West Wirral Group Practice - AR Johnston in Arrowe Park Road, Wirral is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 31st May 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd May 2017 - During an inspection to make sure that the improvements required had been made
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at West Wirral Group Practice - AR Johnston on 19 April 2016. The overall rating for the practice was good, however we found improvements were needed under the key question is the service well led. The full comprehensive report for the April 2016 inspection can be found by selecting the ‘all reports’ link for West Wirral Group Practice - AR Johnston on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 3 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 19 April 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated as good.
Our key findings were that the provider had met the legal requirements and had made the following improvements:-
In addition the practice had made the following recommended improvements:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
19th April 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at West Wirral Group Practice - AR Johnston on 19 April 2016. The overall rating for the practice was good, however we found improvements were needed under the key question is the service well led. The full comprehensive report for the April 2016 inspection can be found by selecting the ‘all reports’ link for West Wirral Group Practice - AR Johnston on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 3 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 19 April 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated as good.
Our key findings were that the provider had met the legal requirements and had made the following improvements:-
In addition the practice had made the following recommended improvements:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
29th October 2013 - During a routine inspection
![]() We found that patients were satisfied with the service provided at the practice. Comments made included: “It’s excellent; everything just seems to work well. It’s very efficient”, “A good service, everything about it is wonderful” We found that there were suitable systems in place to gain consent from patients. Staff who obtained consent were experienced and knowledgeable in their field of expertise and were able to describe the consent process for both formal and informal consent. Staff demonstrated knowledge and understanding in the safeguarding of vulnerable adults and children. We found that patients care and treatment was assessed, planned and delivered in order to meet their needs. Care and treatment plans were documented and reviewed and patients were fully informed and involved in their care or treatment. Staff were trained and appraised appropriately and there was monitoring of training and development needs. Staff told us they were well supported by the manager and by the partner GPs. We found the provider had effective systems in place for monitoring the quality of services with an embedded culture of clinical governance evident. (Clinical governance is a systematic approach to maintaining and improving the quality of patient care and safeguarding high standards of care within a healthcare system). There was an active Patient Participation Group (PPG), current policies and procedures and learning from complaints, incidents and significant events.
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