West Midlands Doctors Urgent Care - Wolverhampton Urgent Care Centre, Wolverhampton Road, Wolverhampton.West Midlands Doctors Urgent Care - Wolverhampton Urgent Care Centre in Wolverhampton Road, Wolverhampton is a Urgent care centre specialising in the provision of services relating to services for everyone, transport services, triage and medical advice provided remotely and treatment of disease, disorder or injury. The last inspection date here was 8th January 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
8th November 2018 - During a routine inspection
![]() This service is rated as Good overall. (Previous inspection February 2018 – Requires Improvement overall, however the practice was rated inadequate for providing effective services and remained in special measures).
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We previously carried out an announced comprehensive inspection at West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on 21 March 2017 as part of our regulatory functions. The service was rated as inadequate overall. The full comprehensive report for the March 2017 inspection can be found by selecting the 'all reports' link for West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on our website at
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An announced focused inspection was carried out at West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre (WUCC) on 26 October 2017 to confirm that the service had taken appropriate action to meet the legal requirements in relation to the warning notices issued in July 2017. You can read the follow up inspection report, by selecting the 'all reports' link for West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on our website at www.cqc.org.uk
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A further announced comprehensive inspection was carried out at WUCC on 6 February 2018 and 27 February 2018 to confirm that the service had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified at our previous inspections on 21 March 2017 and to follow up on concerns received. The full comprehensive report for the February 2018 inspection can be found by selecting the 'all reports' link for West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on our website at www.cqc.org.uk
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This inspection was an announced comprehensive inspection carried out on 8 November 2018 to confirm that the service had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified at our previous inspection in February 2018. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
At this inspection we found:
There were areas where the provider should continue to make improvements:
I am taking this service out of special measures. This recognises the significant improvements that have been made to the quality of care provided by this service’
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
26th October 2017 - During an inspection to make sure that the improvements required had been made
![]() Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on 21 March 2017, and we found a number of breaches of legal requirements. As a result, we issued two warning notices in relation to:
We also issued a requirement notice in relation to:
After the comprehensive inspection, the service was rated as inadequate overall.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 26 October 2017 to confirm that the service had taken appropriate action to meet the legal requirements in relation to the warning notices issued in July 2017. This report covers our findings in relation to the warning notices only and does not change the existing ratings. We will carry out a further comprehensive inspection in due course at which time we will review the current Inadequate rating.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvements are:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
21st March 2017 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at West Midlands Doctors Urgent Care - Wolverhampton Urgent Care Centre (WUCC) on 21 March 2017. Overall the service is rated as inadequate.
Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvements are:
The areas where the provider should make improvements are:
I am placing this service in special measures. Services placed in special measures will be inspected again within six months. If insufficient improvements have been made such that there remains a rating of inadequate for any key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.
The service will be kept under review and if needed could be escalated to urgent enforcement action. Where necessary, another inspection will be conducted within a further six months, and if there is not enough improvement we will move to close the service by adopting our proposal to remove this location or cancel the provider’s registration.
Special measures will give people who use the service the reassurance that the care they get should improve.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
1st January 1970 - During a routine inspection
![]() This service is rated as requires improvement overall. (Previous inspection March 2017 – Inadequate)
The key questions are rated as:
Are services safe? – Requires Improvement
Are services effective? – Inadequate
Are services caring? – Good
Are services responsive? – Requires Improvement
Are services well-led? – Requires Improvement
We previously carried out an announced comprehensive inspection at West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on 21 March 2017 as part of our regulatory functions. The service was rated as inadequate overall. The full comprehensive report for the March 2017 inspection can be found by selecting the 'all reports' link for West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on our website at www.cqc.org.uk.
An announced focused inspection was carried out at West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on 26 October 2017 to confirm that the service had taken appropriate action to meet the legal requirements in relation to the warning notices issued in July 2017. You can read the follow up inspection report, by selecting the 'all reports' link for West Midlands Doctors Urgent Care – Wolverhampton Urgent Care Centre on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection carried out on 6 February 2018 and 27 February 2018 to confirm that the service had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified at our previous inspection on 21 March 2017 and to follow up on concerns received. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Our key findings were as follows:
However, there were also areas of practice where the provider needs to make improvements.
Importantly, the provider must:
For details, please refer to the requirement notices at the end of this report.
In addition the provider should:
This service was placed in special measures in July 2017. Insufficient improvements have been made and there remains a rating of inadequate for one key question. Therefore, we are taking in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve. The service will be kept under review and if needed could be escalated to urgent enforcement action. Where necessary, another inspection will be conducted within a further six months, and if there is not enough improvement, we will move to close the service by adopting our proposal to remove this location or cancel the provider’s registration.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
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