West Middlesex University Hospital, Isleworth.

West Middlesex University Hospital in Isleworth is a Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures, termination of pregnancies and treatment of disease, disorder or injury. The last inspection date here was 31st January 2020

West Middlesex University Hospital is managed by Chelsea and Westminster Hospital NHS Foundation Trust who are also responsible for 1 other location

Contact Details:

Address: West Middlesex University Hospital Twickenham Road Isleworth TW7 6AF United Kingdom Telephone: 02085602121 Website: http://www.west-middlesex-hospital.nhs.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2020-01-31
Last Published		2018-04-10

Local Authority:

Hounslow

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

1st January 1970 - During a routine inspection

• All core services previously rated as requires improvement improved to good. All core services were now good overall, except urgent and emergency care which was rated as required improvement. The domain of safe remained at requires improvement.
• The Hospital ED had been refurbished including the provision of a full children’s ED , and new waiting area which had previously not been separate from the ED for adults. There were also new rooms for mental health patients
• The Hospital environment was clean. Equipment was clean and maintained.
• There were effective infection prevention and control measures in place.
• Patient records included risk assessments and care plans and were complete.
• Good medicines management processes were embedded in practice. There were measures in place to equalise pharmacy arrangements between the two sites.
• Staff followed treatment protocols and national guidelines.
• Staff showed patients dignity, respect, care and emotional support and were helpful to patients and public in corridors.
• Care was planned to meet patients’ needs.
• The Hospital met national access standards for A&E 4 hour waits, most Referral to Treatment (RTT) and Cancer.
• Divisional leadership which was across both sites was effective.
• Staff were proud to work for the Hospital and were supported.
• Strong efforts had been made to ensure the merger ran smoothly and to adopt best practice from West Middlesex and to fully engage West Middlesex staff in the formulation of the trust’s PROUD values as well as ensuring senior trust leaders had offices there, were visible and conducted trust board meetings there on rotation with the Chelsea site.