Warren Drive Dental Practice, Wallasey.Warren Drive Dental Practice in Wallasey is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 25th October 2017 Contact Details:
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10th March 2017 - During a routine inspection
![]() We carried out this announced inspection on 3 October 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We told the NHS England Cheshire and Merseyside area team that we were inspecting the practice. We did not receive any information of concern from them.
To get to the heart of patients’ experiences of care and treatment we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Warren Drive Dental Practice is located in a residential suburb of Wallasey and provides dental care and treatment to adults and children on an NHS and privately funded basis.
The practice has a portable ramp available to facilitate access to the practice for wheelchair users. The practice has five treatment rooms. Car parking is available outside.
The dental team includes two dentists, a dental hygienist, four dental nurses, one of whom is a trainee, and a patient treatment co-ordinator. The team is supported by a practice manager.
The practice is owned by a company and as a condition of registration must have in place a person registered with the Care Quality Commission as the registered manager. Registered managers have a legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. At the time of the inspection the practice did not have a registered manager in post. An application for a registered manager is currently being processed by CQC.
We received feedback from two people during the inspection about the services provided. The feedback provided was positive about the practice.
During the inspection we spoke to two dentists, dental nurses and the practice manager. We looked at practice policies, procedures and other records about how the service is managed.
The practice is open:
Monday to Thursday 9.00am to 5.15pm
Friday 9.00am to 4.15pm.
Our key findings were:
There were areas where the provider could make improvements and should:
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