Wargrave Practice, Victoria Road, Wargrave, Reading.
Wargrave Practice in Victoria Road, Wargrave, Reading is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 24th April 2017
Wargrave Practice is managed by Wargrave Practice.
Contact Details:
Address:
Wargrave Practice The Surgery Victoria Road Wargrave Reading RG10 8BP United Kingdom
Letter from the Chief Inspector of General Practice
We inspected Wargrave Practice on 9 June 2016. At that time the practice was rated requires improvement. The provision of safe services was specifically rated inadequate. We asked the practice to tell us what action they would take to address the breach of regulation found at inspection. The full comprehensive report on the June 2016 inspection can be found by selecting the ‘all reports’ link for Wargrave Practice on our website at www.cqc.org.uk.
This inspection, on 9 February 2017, was undertaken to check the actions taken had addressed the breach of regulation and to apply an updated rating for the practice.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
Following our findings during the June 2016 inspection that patients were at risk of harm because some systems and processes were not implemented in a way to keep them safe, specifically in relation to medicine reviews which were not always undertaken by a GP, the practice had implemented a policy that medicine reviews were only completed by a GP.
The areas where the provider should make improvement are:
Review the storage and access to emergency medicines to ensure timely access to staff.
Implement timely training for all new staff to enable them to carry out their role effectively.
Implement improved process to ensure clear dosage instructions appear on the labels of all dispensed medicines.
Letter from the Chief Inspector of General Practice
We inspected Wargrave Practice on 9 June 2016. At that time the practice was rated requires improvement. The provision of safe services was specifically rated inadequate. We asked the practice to tell us what action they would take to address the breach of regulation found at inspection. The full comprehensive report on the June 2016 inspection can be found by selecting the ‘all reports’ link for Wargrave Practice on our website at www.cqc.org.uk.
This inspection, on 9 February 2017, was undertaken to check the actions taken had addressed the breach of regulation and to apply an updated rating for the practice.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
Following our findings during the June 2016 inspection that patients were at risk of harm because some systems and processes were not implemented in a way to keep them safe, specifically in relation to medicine reviews which were not always undertaken by a GP, the practice had implemented a policy that medicine reviews were only completed by a GP.
The areas where the provider should make improvement are:
Review the storage and access to emergency medicines to ensure timely access to staff.
Implement timely training for all new staff to enable them to carry out their role effectively.
Implement improved process to ensure clear dosage instructions appear on the labels of all dispensed medicines.
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