Wanstead Place Surgery in Wanstead, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th March 2017
Wanstead Place Surgery is managed by Wanstead Place Surgery.
Contact Details:
Address:
Wanstead Place Surgery 45 Wanstead Place Wanstead London E11 2SW United Kingdom
Telephone:
02089891968
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-03-16
Last Published
2017-03-16
Local Authority:
Redbridge
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Wanstead Place Surgery on 05 October 2016. Overall the practice is rated as Good.
Our key findings across all the areas we inspected were as follows
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
The practice hosted in-house gynaecology and dermatology clinics.
The practice engaged with other practices within the locality to foster good working relations and encourage learning through shared good practice and arranging learning events.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice offered minor surgery.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day. The practice offered extended hours surgery four times a week.
The practice offered an in-house acupuncture service.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The practice was aware of and complied with the requirements of the duty of candour.
The Patient Participation Group (PPG) at the practice was active. Members we spoke to on the day of inspection told us the staff at the practice engaged regularly with the PPG to ensure that patients were aware what was happening within the practice and to seek the PPG and patients views on future plans for the practice.
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