Truro Dental Care, Truro.Truro Dental Care in Truro is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th October 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
16th September 2013 - During an inspection to make sure that the improvements required had been made
We spoke with three patients about the care they had received from Truro Dental Care. Patients were happy with the standard of treatment they had received. Their comments included “Perfect I am getting a superb service” and “Very nice, excellent”. Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening People were protected from the risk of infection because appropriate guidance had been followed. People were cared for, or supported by, suitably qualified, skilled and experienced staff. The provider had an effective system to regularly assess and monitor the quality of service that people received.
21st March 2012 - During a routine inspection
We spoke to several people in the waiting area who had come for examination or treatment. On the day we visited, all three dentists were working, and we spoke to patients who were attending for treatment with each of the dentists. People told us that their dentist explained treatment options well. Comments included, "They have a good manner, put you at ease", “brilliant – they know me well”, “They do everything well, I can’t think of anything unsatisfactory”. However, one person told us, “They try hard to describe what is happening, but are not always good enough” , and another said they were on the verge of looking for another dentist. People told us that the reception staff were “great”, though it “could be difficult to get through at lunch time.” However, “they always call you back with a quick response to your message.” In particular people appreciated that they would get a quick response if they were in pain or discomfort. Appointments were also available in the evenings. People said the facilities were nice and the chairs comfortable. There were two steps at the front door. A ramp was kept in the basement and could be produced quickly on request. One of the treatment rooms was on the ground floor. Any patient could request use of this room if they could not manage the stairs.
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