Timperley Health Centre - Westwood, Timperley, Altrincham.
Timperley Health Centre - Westwood in Timperley, Altrincham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th March 2017
Timperley Health Centre - Westwood is managed by Timperley Health Centre - Westwood.
Contact Details:
Address:
Timperley Health Centre - Westwood 169 Grove Lane Timperley Altrincham WA15 6PH United Kingdom
Telephone:
01619803751
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-03-14
Last Published
2017-03-14
Local Authority:
Trafford
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at the practice of Timperley Health Centre - Westwood on 24 January 2017. Overall the practice is now rated as good.
The practice had been previously inspected on 21 January 2016. Following that inspection the practice was rated as requires improvement with the following domain ratings:
Safe – Requires Improvement
Effective – Requires improvement
Caring – Good
Responsive – Good
Well led – Requires improvement.
The practice provided us with an action plan detailing how they were going to make the required improvements.
The inspection on 24 January 2017 was to confirm the required actions had been completed and award a new rating if appropriate.
Following this re-inspection on 24 January 2017, our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Risks to patients were assessed and well managed, including those relating to recruitment checks.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
Data showed patient outcomes were at or above average when compared to those locally and nationally.
Feedback from patients about their care was strongly positive,
Patients said they were in the main treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice implemented suggestions for improvements and made changes to the way it delivered services as a result of feedback from patients.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at the practice of Timperley Health Centre - Westwood on 24 January 2017. Overall the practice is now rated as good.
The practice had been previously inspected on 21 January 2016. Following that inspection the practice was rated as requires improvement with the following domain ratings:
Safe – Requires Improvement
Effective – Requires improvement
Caring – Good
Responsive – Good
Well led – Requires improvement.
The practice provided us with an action plan detailing how they were going to make the required improvements.
The inspection on 24 January 2017 was to confirm the required actions had been completed and award a new rating if appropriate.
Following this re-inspection on 24 January 2017, our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Risks to patients were assessed and well managed, including those relating to recruitment checks.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
Data showed patient outcomes were at or above average when compared to those locally and nationally.
Feedback from patients about their care was strongly positive,
Patients said they were in the main treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice implemented suggestions for improvements and made changes to the way it delivered services as a result of feedback from patients.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
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