The White House Surgery in Moreton In Marsh is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th November 2017
The White House Surgery is managed by Dr Christopher Morton & Partner.
Contact Details:
Address:
The White House Surgery Stow Road Moreton In Marsh GL56 0DS United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The White House Surgery on 10 October 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
GPs at the practice supported the community hospital located on the same site and undertook regular ward rounds, two to three times a week on a rotational basis.
GPs who were skilled in specialist areas such as geriatric medicines and allergies, used their expertise to offer additional services to patients.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
The areas where the provider should make improvement are:
Improve the recording of information such as minutes of meetings to ensure these are clear about the information discussed
Review and improve systems and processes in relation to medicines management, staff training and appraisal.
Implement the identified actions to improve the number of patients identified as carers.
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