The White House Dental Surgery, Maidstone.The White House Dental Surgery in Maidstone is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd April 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
6th March 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 6 March 2017 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
The White House Dental Surgery is a general dental practice in Maidstone, Kent offering NHS and private dental treatment to adults and children. The premises are located on the ground and first floor and consist of two dental treatment rooms, a reception and waiting area and a designated decontamination area.
The staff at the practice consist of a principal dentist, two associate dentists, a dental hygienist, two dental nurses, two trainee dental nurses and three receptionists. One of the associate dentists has a special interest in periodontics (the treatment of inflammatory disease that destroys the gums and other supporting structures around the teeth).
The principal dentist is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were:
We reviewed 39 Care Quality Commission (CQC) comment cards that had been completed by patients in the two weeks prior to our inspection. Common themes were patients felt they received excellent standards of care from dentists who were very calm, caring and gentle. They also commented that the practice staff were kind, helpful and informative. On the day of our inspection, we observed staff being polite, friendly and welcoming to patients.
There were areas where the provider could make improvements and should:
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