The Village Surgery - Formby in Formby, Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 10th November 2016
The Village Surgery - Formby is managed by The Village Surgery - Formby.
Contact Details:
Address:
The Village Surgery - Formby 12 Elbow Lane Formby Liverpool L37 4AW United Kingdom
Telephone:
01704878661
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-11-10
Last Published
2016-11-10
Local Authority:
Sefton
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Village Surgery - Formby on 29 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was a clear, open and transparent approach to safety. Staff could explain and describe systems in place for reporting and recording significant events. We saw that these systems were effective.
Risks to patients were assessed and well managed. All staff were trained to enable them to identify patients that were vulnerable and systems in place supported the safe care of these patients.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. All staff had access to clinical guidance updates.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Improvements were needed to increase the uptake of cervical screening for women eligible for this intervention.
Patients said they were treated with compassion, dignity and respect. The latest published data from the National GP Patient Survey showed 92% of patients said the last GP they saw was good at giving them enough time, and 93% of patients said GPs were good at listening to them.
The practice was a designated Yellow Fever Vaccination Centre.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said there was continuity of care, with urgent appointments available the same day.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
There were areas where the provider should make improvements. The provider should:
Effectively monitor progress to improve the uptake of chronic illness reviews and cervical screening.
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