The Sutton Dental Practice Limited, Seaford.The Sutton Dental Practice Limited in Seaford is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th May 2017 Contact Details:
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18th April 2017 - During a routine inspection
We carried out this announced inspection on 18 April 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
The Sutton Dental Practice is located in Seaford and provides NHS and private treatment to patients of all ages.
There is level access for people who use wheelchairs and pushchairs. Car parking spaces, including spaces for patients with disabled badges, are available near the practice.
The dental team includes two dentists, four dental nurses, two dental hygienists and two receptionists. The practice has three treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
On the day of inspection we collected 23 CQC comment cards filled in by patients. This information gave us a positive view of the practice.
During the inspection we spoke with two dentists, one dental nurse and a receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday 8.45am until 5.00pm
Our key findings were:
8th April 2013 - During a routine inspection
During our inspection we spoke with three patients. We spoke with five staff; these were the two dentists, two dental nurses and one of the receptionists. We also took information from other sources to help us understand the views of people who used the service, which included a patient satisfaction survey and staff meeting minutes. The patients we spoke with told us they thought they received good dental treatment from the dentists. One patient told us “The care I’ve had is excellent. I am made fully aware of the treatments available. Another patient told us “All the staff are approachable, courteous and kind”. The practice was following appropriate guidance in relation to infection control and the staff were well trained and supported. A member of staff we spoke with told us “Our infection control here is fantastic. My children and partner come here so I know how important cleanliness must be”. There were effective recruitment and selection procedures in place however some staff had not been subject to the necessary employment checks prior to starting work. The practice had systems in place to assess and monitor the service and effectively deal with complaints when necessary.
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