The Slieve Surgery, 2 The Slieve, Handsworth Wood, Birmingham.
The Slieve Surgery in 2 The Slieve, Handsworth Wood, Birmingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 23rd December 2016
The Slieve Surgery is managed by The Slieve Surgery.
Contact Details:
Address:
The Slieve Surgery The Surgery 2 The Slieve Handsworth Wood Birmingham B20 2NR United Kingdom
Telephone:
01215541812
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-12-23
Last Published
2016-12-23
Local Authority:
Birmingham
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Slieve Surgery on 26 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Clinical audits had been triggered by new guidance and from learning from significant events.
The practice had developed and adapted several templates to improve process, services and patient care.
The practice were proactive in encouraging patients to attend for cervical screening resulting in higher than average attendances.
The practice provided health care for patients in a local care home and had provided training to staff for management of nutrition, prescriptions and phlebotomy.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice had good facilities and was well equipped to treat patients and meet their needs. Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The provider was aware of and complied with the requirements of the duty of candour.
There was a strong team culture and the practice was cohesive and organised.
We saw some areas of outstanding practice:
The practice were proactive in educating patients regarding the use of antibiotics, the antibiotic prescribing was 50% below target. They had developed information leaflets and poster displays in the waiting area to educate patients on the use of antibiotics. The ‘cough and cold’ clinic also had an impact. The practice developed templates and ‘pop ups’ on the clinical system reminding prescribers of current guidance.
The practice’s uptake for the cervical screening programme was higher than the local and national average with 0% exception rates. The practice were proactive in encouraging patients to attend for cervical screening. For example, when patients attend to see the nurse, they would, where appropriate take the smear at that time, or book the appointment for the patient, the practice manager sent letters to all patients due their smear in a particular month and the following month if they did not attend, the nurse was then alerted to the non-attenders.
However there were areas of practice where the provider should make improvements:
The practice should consider how they ensure staff are kept up to date with practice information including those unable to attend practice meetings
The practice should consider how they assure themselves that appropriate processes are in place in the absence of fire drills to ensure emergency procedures are safe.
The practice should review the process in place for the security of prescription stationary
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Slieve Surgery on 26 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Clinical audits had been triggered by new guidance and from learning from significant events.
The practice had developed and adapted several templates to improve process, services and patient care.
The practice were proactive in encouraging patients to attend for cervical screening resulting in higher than average attendances.
The practice provided health care for patients in a local care home and had provided training to staff for management of nutrition, prescriptions and phlebotomy.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice had good facilities and was well equipped to treat patients and meet their needs. Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The provider was aware of and complied with the requirements of the duty of candour.
There was a strong team culture and the practice was cohesive and organised.
We saw some areas of outstanding practice:
The practice were proactive in educating patients regarding the use of antibiotics, the antibiotic prescribing was 50% below target. They had developed information leaflets and poster displays in the waiting area to educate patients on the use of antibiotics. The ‘cough and cold’ clinic also had an impact. The practice developed templates and ‘pop ups’ on the clinical system reminding prescribers of current guidance.
The practice’s uptake for the cervical screening programme was higher than the local and national average with 0% exception rates. The practice were proactive in encouraging patients to attend for cervical screening. For example, when patients attend to see the nurse, they would, where appropriate take the smear at that time, or book the appointment for the patient, the practice manager sent letters to all patients due their smear in a particular month and the following month if they did not attend, the nurse was then alerted to the non-attenders.
However there were areas of practice where the provider should make improvements:
The practice should consider how they ensure staff are kept up to date with practice information including those unable to attend practice meetings
The practice should consider how they assure themselves that appropriate processes are in place in the absence of fire drills to ensure emergency procedures are safe.
The practice should review the process in place for the security of prescription stationary
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
