The Roxton Practice in Immingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th July 2015
The Roxton Practice is managed by The Roxton Practice.
Contact Details:
Address:
The Roxton Practice Pilgrim Primary Care Centre Immingham DN40 1JW United Kingdom
Telephone:
01469572058
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2015-07-16
Last Published
2015-07-16
Local Authority:
North East Lincolnshire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Roxton practice on 20 January 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe, well-led, effective, caring and responsive services. It was good for providing services for the older population, families, children and young people and working age people. The practice was rated outstanding for people with long term conditions.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
We saw areas of outstanding practice:
The practice provided an out of hours diabetes service to provide a more effective and responsive service to this group of patients. Patients can access the service, for example on an evening and weekend and by telephone, text and internet support.
Within the practice there was a Minor Injuries Unit (MIU). This unit was nurse led and offered assessment and treatment of minor injuries and illness to all in the local and surrounding area, including those patients who had been signposted from the NHS 111 service during surgery hours.
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