The Private GP Clinic, Great Hollanden Business Centre, Mill Lane,Underriver, Sevenoaks.The Private GP Clinic in Great Hollanden Business Centre, Mill Lane,Underriver, Sevenoaks is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 11th May 2018 Contact Details:
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8th March 2018 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 8 March 2018 to ask the service the following key questions; are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this service was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this service was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this service was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this service was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this service was providing well-led care in accordance with the relevant regulations.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the practice was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
The service is registered with CQC under the Health and Social Care Act 2008 in respect of the provision of advice or treatment by, or under the supervision of, a medical practitioner, including the prescribing of medicines. The Private GP Clinic is registered as an independent doctors consulting service to provide consultations, diagnosis and treatment in primary care. These services are provided by medical practitioners and registered nurses who are employed by the practice.
The practice also offers physiotherapy, counselling and nutritional advice, provided by self-employed practitioners who are not employed by the provider. These treatments are exempt by law from CQC regulation. Therefore, we were only able to inspect the treatment provided under the supervision of a medical practitioner and not the other therapy services.
The lead medical practitioner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We asked for patients to complete CQC comment cards prior to the inspection. All of the 42 patient comment cards we received were positive about the service experienced. Of those, 14 specifically mentioned the treatment provided by the doctor and 12, the polite and helpful attitude of staff in reception. We also spoke with five patients at the time of the inspection. All five said they were happy with their care and would recommend the provider to friends and family.
Our key findings were:
There were areas where the provider could make improvements and should:
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