The Poplars Dental Practice, Rodley, Leeds.The Poplars Dental Practice in Rodley, Leeds is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th December 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
6th November 2018 - During a routine inspection
![]() We carried out this announced inspection on 6 November 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
The Poplars Dental Practice is in Rodley, on the outskirts of Leeds, and provides NHS treatment to adults and children, with some private treatment for adults.
There is level access for people who use wheelchairs and those with pushchairs. Car parking and public transport facilities are available near the practice.
The dental team includes three dentists, three dental nurses (one of whom is a trainee), one dental hygienist, one dental therapist, a practice manager and a receptionist. The practice has three treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the principal dentist, one dental hygienist, two dental nurses and the practice manager. We looked at the practice’s policies and procedures and other records about how the service is managed.
The practice is open:
Monday 8:30am-7pm, Wednesday 8:30am-1pm and Tuesday, Thursday, Friday 8:30am- 5pm
On the day of inspection, we collected 24 CQC comment cards filled in by patients.
Our key findings were:
There were areas where the provider could make improvements. They should:
12th June 2013 - During a routine inspection
![]() We spoke with five people who used the service. We also looked at surveys, completed by people who used the service. People said they were very happy with the quality of care and dental treatment offered by the dental practice. People said they were fully involved in decisions about their treatments and felt they got good clear explanations. They said they felt safe. Other comments included: “They explain things, ask you what you would like, give you choices and options” “Feel very much at ease here; never feel apprehensive, the whys and wherefores are always explained” “The quality of work has always been excellent, no problems” “Good advice is given, for example, what type of toothbrush to use” We saw staff treating people with respect, being polite and courteous. We spoke with five members of staff, this included, a dentist, the practice manager, two dental nurses and the receptionist, who were all able to explain and give examples of how they respected people’s dignity, privacy and confidentiality. Records we looked at showed that people who used the service were involved in any decisions regarding their treatment. Staff working in the practice said they were aware of what action they should take if they suspected any abuse or a patient made an allegation of abuse. The practice had a lead person who took responsibility for safeguarding matters. People were cared for, or supported by, suitably qualified, skilled and experienced staff. There were effective systems in place to make sure the practice was working safely and that they considered the opinions and suggestions of people who used the service.
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