The Orchard Medical Practice,, Broughton Astley, Leicester.
The Orchard Medical Practice, in Broughton Astley, Leicester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th April 2017
The Orchard Medical Practice, is managed by The Orchard Medical Practice.
Contact Details:
Address:
The Orchard Medical Practice, Orchard Road Broughton Astley Leicester LE9 6RG United Kingdom
Telephone:
01455282599
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-04-28
Last Published
2017-04-28
Local Authority:
Leicestershire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Orchard Medical Practice on 21 & 23 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff used an established system for reporting and recording significant events and the practice demonstrated an open and transparent approach to safety reporting and management.
Risks to patients were assessed and well managed and the practice sought to continually improve processes.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice had invested significant resources into improving and expanding access. This included the provision of extended opening times and facilitation of a digital clinical advice service.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
Clinical staff proactively shared decision making with patients. This meant patients had input into their condition management plans as a strategy to help empower them to improve their health.
The practice was proactive in providing palliative care and support for patients as part of a well-established multidisciplinary network of community specialists.
There was a focus on continuous learning and improvement at all levels within the practice. The practice team was forward thinking and had engaged in multidisciplinary research to identify future strategies to meet the needs of the local population.
We found the following areas for improvement:
The practice should ensure coding is consistent in the electronic records system so that tracking of children who miss scheduled hospital appointments takes place.
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