The Mockett's Wood Surgery, St Peter's, Broadstairs.The Mockett's Wood Surgery in St Peter's, Broadstairs is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th October 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
26th February 2015 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Mockett’s Wood Surgery on 26 February 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe, effective, responsive, caring and well-led services. It was outstanding for providing services to older people and was good for providing services to people with long-term conditions, families, children and young people, working age people (including those recently retired and students) and for people whose circumstances may make them vulnerable. It was also good for providing services to people experiencing poor mental health (including dementia).
Our key findings across all the areas we inspected were as follows:
We saw an area of outstanding practice:
Available data indicated that unplanned / emergency hospital admissions for the previous six months were one of the lowest compared to other practices in the area.
However there were areas of practice where the provider should make improvements.
The provider SHOULD:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
12th September 2013 - During a routine inspection
![]() We spoke with 12 patients; this included eight active members of the newly formed Patient Participation Group (PPG), and with clinical and non-clinical staff. Patients we spoke with were very positive about the practice. All of the patients said that they could get an appointment when they needed one. One person told us “I am so grateful for the walk in clinic on Mondays and Fridays, pity it’s not available every day.” Another said “Getting an appointment is easy; I have never had a problem. Plus we have a walk in clinic now too.” Patients told us that the staff were friendly, helpful and compassionate. A patient told us “What I appreciate is that the reception staff always acknowledge me when I come in, even if they are busy.” Another said “My doctor has been a fantastic support to me and my family over the years.” Patients said that their care and treatment was explained to them by the clinical staff and that they could ask questions if there was anything that they did not understand.
There were good infection control practices in place. The practice was clean and tidy and people told us that it was always like this. A patient said “I have never seen the practice anything but spotless.” Another said “It’s got that clean smell.”
Processes around recruitment were not robust as personnel records were incomplete.This meant that the provider could not ensure that staff had been checked thoroughly to work with vulnerable people. The practice had procedures in place for dealing with complaints, comments and suggestions.
1st January 1970 - During an annual regulatory review
We reviewed the information available to us about The Mockett's Wood Surgery on 29 May 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.
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