The Medical Centre in Barnetby is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th January 2017
The Medical Centre is managed by The Medical Centre.
Contact Details:
Address:
The Medical Centre 52 Victoria Road Barnetby DN38 6HZ United Kingdom
Telephone:
01652688203
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-01-16
Last Published
2017-01-16
Local Authority:
North Lincolnshire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Medical Centre on 26 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. However, when things went wrong, the learning from reviews and investigations was not always embedded.
Risks to patients were generally assessed and well managed, with the exception of those relating to employment checks undertaken. Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
Patients were at risk of harm because systems and processes were not in place to keep them safe. For example appropriate recruitment checks on staff had not been undertaken prior to their employment and security of medicines required improvement.
The areas where the provider should make improvement are:
Ensure recruitment procedure and policy is followed and arrangements include all necessary employment checks for all staff.
Thoroughly investigate all complaints and significant events to ensure learning opportunities are maximised.
Review the frequency of basic life support training to ensure it follows best practice guidelines as laid down by the Resuscitation Council (UK).
Undertake ongoing assessments of the competency of dispensary staff.
Implement a comprehensive business continuity plan.