The Mazhari and Khan Practice, 89 North Road, Clayton, Manchester.
The Mazhari and Khan Practice in 89 North Road, Clayton, Manchester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 3rd March 2016
The Mazhari and Khan Practice is managed by The Mazhari and Khan Practice.
Contact Details:
Address:
The Mazhari and Khan Practice Clayton Health Centre 89 North Road Clayton Manchester M11 4EJ United Kingdom
Telephone:
01612231658
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-03-03
Last Published
2016-03-03
Local Authority:
Manchester
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Mazhari and Khan Practice on 2 February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was a clear leadership structure and staff felt supported by management. The practice proactively supported staff members to carry out their roles confidently and effectively.
Risks to patients were assessed and well managed. We saw evidence of a robust infection control process in place.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
The provider was aware of and complied with the requirements of the Duty of Candour.
We saw several area of outstanding practice:
The practice had undertaken a full practice audit, to ensure each area of the practice was following current and up to date legislations and processes, with changes implemented as a direct result.
The practice devised a Deprivation of Liberty Safeguards (DOLs) notification form which they issued to residential homes to be completed if the residential home applied for DOLs to one of their patients.
The practice was extremely proactive and reactive in monitoring and checking of referral and follow ups of patients. In cases where patients had not attended the hospital the practice would personally contact the patient and offer guidance, information and support.
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