The Lansdowne Dental Centre, Wolverhampton.The Lansdowne Dental Centre in Wolverhampton is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th March 2018 Contact Details:
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14th February 2018 - During a routine inspection
![]() We carried out this announced inspection on 14 February 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
The Lansdowne Dental Centre, VPV Balajis Limited is in Wolverhampton and provides private treatment to patients of all ages.
There is level access to the rear of the practice for people who use wheelchairs and pushchairs. The practice has six car parking spaces and parking is also available on local side roads.
The dental team includes three dentists, four dental nurses (including two trainee dental nurses), one dental hygienist, one dental hygienist therapist and the practice manager. The practice manager and dental nurses also work on the reception. The practice has three treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at The Lansdowne Dental Centre was the principal dentist and was present during this inspection.
On the day of inspection we received feedback from 23 patients and this information gave us a positive view of the practice.
During the inspection we spoke with two dentists, three dental nurses and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open: Monday to Wednesday 8.30am to 6pm, Thursday 8.30am to 5.30pm and Friday 8.30am to 5pm.
Our key findings were:
There were areas where the provider could make improvements. They should:
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