The Grove Medical Centre, Walthamstow, London.

The Grove Medical Centre in Walthamstow, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th September 2017

The Grove Medical Centre is managed by The Grove Medical Centre.

Contact Details:

Address: The Grove Medical Centre 103-105 Grove Road Walthamstow London E17 9BU United Kingdom Telephone: 08444452221 Website: http://www.grovemedicalcentre.com

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Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-09-18
Last Published		2017-09-18

Local Authority:

Waltham Forest

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

2nd August 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Grove Medical Centre on 25 August 2016. The overall rating for the practice was requires improvement. Specifically they were rated as requires improvement for safe, caring and well-led, and good for effective and responsive. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for The Grove Medical Centre on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 2 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 25 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good and the provision of safe, caring and well-led services are now also rated good.

Our key findings were as follows:

• The recruitment process for all staff had been reviewed and all necessary employment checks were now being carried out.
• Robust checks were now in place in accordance with requirements noted in the Legionella risk assessment.
• Information was available to advise patients on how to make a complaint.
• Complaints were now being investigated and learning outcomes shared with all relevant staff.
• Fire training had now been competed by staff at a level appropriate to their role.
• A comprehensive and up to date business continuity plan was now in place.
• Carers were now being actively identified and supported where necessary.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

25th August 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Grove Medical Centre on 25 August 2016. The overall rating for the practice was requires improvement. Specifically they were rated as requires improvement for safe, caring and well-led, and good for effective and responsive. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for The Grove Medical Centre on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 2 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 25 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good and the provision of safe, caring and well-led services are now also rated good.

Our key findings were as follows:

• The recruitment process for all staff had been reviewed and all necessary employment checks were now being carried out.
• Robust checks were now in place in accordance with requirements noted in the Legionella risk assessment.
• Information was available to advise patients on how to make a complaint.
• Complaints were now being investigated and learning outcomes shared with all relevant staff.
• Fire training had now been competed by staff at a level appropriate to their role.
• A comprehensive and up to date business continuity plan was now in place.
• Carers were now being actively identified and supported where necessary.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice