The Gardens Residential Home, Boston.The Gardens Residential Home in Boston is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs and dementia. The last inspection date here was 10th March 2020 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
22nd January 2019 - During a routine inspection
About the service: The Gardens Residential Home is a residential care home providing personal care and support to 37 people at the time of the inspection. People’s experience of using this service: People were not supported to have maximum choice and control of their lives and were not supported in the least restrictive way possible. Mental capacity assessments and best interest decisions had not always been completed or recorded. Audits had been completed however governance systems had not been effectively implemented to identify concerns and drive improvements. After the inspection we received an improvement plan which included some of the concerns identified during the inspection however, the provider’s systems had not been operated effectively to identify issues. People received their medicines safely however we have made a recommendation about ‘as required’ medicines as protocols for administration were not always detailed. People were supported to access healthcare professionals and short term care plans were developed when specific support or treatment was required for a fixed period of time, such as a course of antibiotics for a chest infection. People and relatives said they were treated with kindness and respect. One relative said, “It’s as good as it could be, all smiles, all pleasant, always have time to talk and say hello, it couldn’t be better.” Concerns, allegations and incidents were investigated and analysed for lessons learnt. An external professional confirmed there were positive relationships and partnership working to achieve outcomes for people. The overall rating for the service after this inspection is requires improvement. More information is in the full report below. Why we inspected: This is the first inspection of the service. Action we told provider to take: We identified one breach of the Health and Social Care Act (Regulated Activities) Regulations 2014 around governance. Follow up: We have asked the provider to submit an action plan in relation to governance. We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates in line with our inspection programme.
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