The Flanagan Centre, Corporation Street, Stafford.

The Flanagan Centre in Corporation Street, Stafford is a Community services - Learning disabilities and Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, diagnostic and screening procedures, learning disabilities, mental health conditions, physical disabilities, sensory impairments and treatment of disease, disorder or injury. The last inspection date here was 16th September 2011

The Flanagan Centre is managed by Midlands Partnership NHS Foundation Trust who are also responsible for 36 other locations

Contact Details:

Address: The Flanagan Centre St George's Hospital Corporation Street Stafford ST16 3AG United Kingdom Telephone: 01785221305 Website: http://www.southstaffshealthcare.nhs.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2011-09-16
Last Published		0000-00-00

Local Authority:

Staffordshire

Link to this page:

HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

22nd July 2011 - During a routine inspection

We spoke to six people in total during our visit. We observed that they felt able to talk freely in front of staff and express any concerns they may have. People told us that they talked to staff about their care and they were involved in making decisions. We saw some evidence in care records of people's involvement, there were examples where people had signed to confirm this. One person told us, "Yes staff talk to me about my care plans and what I want to do."

Another person told us about the things he enjoyed doing and how he was getting ready to move out of the service. The records showed discharge plans were being developed.

We saw that people using the service were involved in weekly 'chat clubs' and user friendly minutes of these meetings were displayed in the service. We also saw and spoke to people about the range of activities available to them.

We spoke to people about complaints and if they knew how to complain, people told us they did and we saw that easy read versions of both the complaint and safeguarding procedures were available.

We saw that separate facilities were available for male and female users of the service and each person had their own bedroom. In the new unit Ellesmere House each bedroom had en-suite facilities.

We saw evidence that the trust audits the quality of the service provided.