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The Chowdhury Practice, Oldham.

The Chowdhury Practice in Oldham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 15th October 2019

The Chowdhury Practice is managed by The Chowdhury Practice.

Contact Details:

    Address:
      The Chowdhury Practice
      New Radcliffe Street
      Oldham
      OL1 1NL
      United Kingdom
    Telephone:
      01616213535

Ratings:

For a guide to the ratings, click here.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Requires Improvement
Responsive: Good
Well-Led: Requires Improvement
Overall:

Further Details:

Important Dates:

    Last Inspection 2019-10-15
    Last Published 2018-11-06

Local Authority:

    Oldham

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

21st September 2018 - During a routine inspection pdf icon

This practice is rated as Requires improvement.

The key questions at this inspection are rated as:

Are services safe? – Requires improvement

Are services effective? – Requires improvement

Are services caring? – Requires improvement

Are services responsive? – Good

Are services well-led? – Requires improvement

We carried out an announced comprehensive inspection at The Chowdhury Practice on 21 September 2018. This was the first inspection of the practice under its current registration.

At this inspection we found:

  • The practice had systems to manage risk so that safety incidents were less likely to happen. However, incidents were not always adequately recorded or required actions monitored.

  • The staff team worked well together and staff reported that they felt supported in their roles.

  • The new practice manager had identified several areas where improvements were required, and they were in the process of making a plan to action these.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided.

  • Staff involved and treated patients with compassion, kindness, dignity and respect. However, patients were routinely asked to bring their own interpreter and there was no process to determine if this was appropriate.

  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.

  • There was no focus on continuous learning and improvement.

  • Meeting minutes did not contain sufficient detail to guide staff.

The areas where the practice must make improvements are:

  • Ensure care and treatment is provided in a safe way to patients.

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.

The areas where the provider should make improvements are:

  • Should provide training on the identification of sepsis.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

 

 

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