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The Castlegate Surgery, Hertford.

The Castlegate Surgery in Hertford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd November 2016

The Castlegate Surgery is managed by The Castlegate Surgery.

Contact Details:

    Address:
      The Castlegate Surgery
      42 Castle Street
      Hertford
      SG14 1HH
      United Kingdom
    Telephone:
      08448151224

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-11-02
    Last Published 2016-11-02

Local Authority:

    Hertfordshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

9th September 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Castlegate Surgery on 28 May 2015. A breach of legal requirements was found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to;

  • Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 – safe care and treatment.

We undertook a desk based focused inspection of The Castlegate Surgery on 9 September 2016 to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting 'all reports' link for The Castlegate Surgery on our website at www.cqc.org.uk/

From the inspection on 28 May 2015, the practice were told they must:

  • Ensure that all nursing staff have a criminal records check through the Disclosure and Barring Service (DBS). Where non-clinical staff perform chaperone duties, the practice must risk assess whether a DBS check is required.

We found that on the 9 September 2016 the practice now had appropriate processes and procedures in place.

  • The practice had completed a risk assessment to determine which staff members required a DBS check.

  • All nursing staff had been checked through the DBS process.

  • A chaperone policy was in place to give guidance to staff when carrying out the role and to support clinical staff to recognise when a chaperone was required.

  • The chaperone policy reflected the required risk assessment.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
28th May 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Castlegate Surgery on 28 May 2015. A breach of legal requirements was found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to;

  • Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 – safe care and treatment.

We undertook a desk based focused inspection of The Castlegate Surgery on 9 September 2016 to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting 'all reports' link for The Castlegate Surgery on our website at www.cqc.org.uk/

From the inspection on 28 May 2015, the practice were told they must:

  • Ensure that all nursing staff have a criminal records check through the Disclosure and Barring Service (DBS). Where non-clinical staff perform chaperone duties, the practice must risk assess whether a DBS check is required.

We found that on the 9 September 2016 the practice now had appropriate processes and procedures in place.

  • The practice had completed a risk assessment to determine which staff members required a DBS check.

  • All nursing staff had been checked through the DBS process.

  • A chaperone policy was in place to give guidance to staff when carrying out the role and to support clinical staff to recognise when a chaperone was required.

  • The chaperone policy reflected the required risk assessment.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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