The Boulevard Medical Practice in Halifax is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th September 2019
The Boulevard Medical Practice is managed by The Boulevard Medical Practice.
Contact Details:
Address:
The Boulevard Medical Practice Savile Park Road Halifax HX1 2ES United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Boulevard Medical Practice on 2 December 2015. Overall the practice is rated as good for providing safe, effective, caring, responsive well led services. Specifically we rated the practice as outstanding for providing well led services.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they usually found it easy to make an appointment with a GP but not necessarily with the GP of their choice. Urgent appointments were available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
We saw the following areas of outstanding practice:
The practice had developed a ‘Good Ideas’ scheme where staff were encouraged to put forward ideas for innovating or improving service delivery.
All staff were provided with a reflective journal which informed their annual appraisal and learning and development needs.
All staff had completed a personality assessment tool which enabled management and colleagues to be aware of individuals’ working and learning style to elicit maximum efficiency and job satisfaction for all staff.