River at The Bay, Penzance.River at The Bay in Penzance is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th March 2014 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
7th June 2013 - During a routine inspection
![]() We spoke with five people who attended the dental practice on the day of inspection. People told us they were happy with the practice and felt they were treated with respect and dignity by the dentists and staff at the practice. People made positive comments about staff and indicated they felt safe and well cared for. One person told us, "My care has been very good here. My dentist is professional and staff are always very polite”. People told us and we saw evidence that high standards of care and welfare were operating at the practice. Staff were trained appropriately to deal with medical emergencies and necessary emergency procedures were in place alongside current stocks of emergency medications and oxygen cylinders. The premises were clean and well maintained. Decontamination procedures were not fully aligned with Department of Health guidance on decontamination in primary dental care. There were arrangements for infection control checks and daily cleaning tasks. Staff were knowledgeable regarding infection control and decontamination procedures. There was documented evidence that equipment used had been maintained and inspected by specialist contractors. We looked at three sets of patient notes held on the practice computer system and observed these included a medical history and were regularly updated to ensure they accurately reflected treatment discussions and choices.
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