Teeth, Oakwood, Leeds.Teeth in Oakwood, Leeds is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd December 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
20th October 2016 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 20 October 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Teeth is situated in the Oakwood area of Leeds, West Yorkshire. It offers private dental treatment to patients of all ages. The services include preventative advice and treatment and routine restorative dental care.
The practice has two surgeries, a decontamination room, a waiting area and a reception area. The practice is located up a flight of stairs above a row of shops. The reception area, waiting area and main surgery are located on the first floor. The hygienist surgery is located on the second floor.
There is one dentist, one dental hygiene therapist, three dental nurses and three receptionists.
The opening hours are Monday to Friday from 8-30am to 5-00pm. They are closed for lunch between 12-30pm and 1-30pm.
The principal dentist is registered with the Care Quality Commission (CQC) as an individual. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
During the inspection we spoke with four patients who used the service and reviewed 50 completed CQC comment cards. The patients were positive about the care and treatment they received at the practice. Comments included staff were professional, friendly and reassuring. They also commented the practice is clean, hygienic, and safe and the appointment system met their needs.
Our key findings were:
There were areas where the provider could make improvements and should:
11th April 2013 - During a routine inspection
![]() People who used the service spoke highly of the dentist, the staff and the quality of the service they received. One patient told us that they were; “Totally satisfied with the service.” Another said “I am happy here, I feel well cared for, I am given the attention I need.” They said that the dentist had a “Very competent manner” and was “Always very pleasant.” We found that the provider took care to ensure that patients understood the choices available to them, the risks, benefits and the costs of their treatment. People were given time to consider their options before giving their consent to treatment. The provider assessed people’s needs and treatment was planned and delivered in a way that was intended to ensure their safety and welfare. The provider had procedures to deal with emergencies and the staff underwent annual Cardio Pulmonary Resuscitation training. The staff were knowledgeable about the procedures for the decontamination of the dental treatment room and used dental instruments. However, there were no documented cleaning protocols and schedules for the rest of the premises and the provider's arrangements to prevent cross contamination between clinical and non-clinical areas were unclear. The provider had procedures to ensure that staff recruited to work at the practice were subjected to checks and were suitably qualified and experienced. Systems were in place to monitor and assess the quality of the service.
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