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Tattenhall Village Surgery, Tattenhall, Chester.

Tattenhall Village Surgery in Tattenhall, Chester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th July 2017

Tattenhall Village Surgery is managed by Dr Melissa Siddorn & Dr Laura Freeman.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-07-20
    Last Published 2017-07-20

Local Authority:

    Cheshire West and Chester

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

4th July 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Tattenhall Village Surgery on 7 February 2017. The overall rating for the practice was Good. However, the practice was rated as requires improvement for providing safe services. The full comprehensive report on the February 2017 inspection can be found by selecting the ‘all reports’ link for Tattenhall Village Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused review carried out on 4 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified at our previous inspection on 7 February 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

  • The provider had improved safety systems in place to ensure that staff recruitment checks, monitoring of medication fridge temperatures and safety checks of the premises promoted the health, safety and welfare of patients.

The following improvements to the service had also been made:

  • A system had been put in place to ensure that fire drills occurred at the recommended frequencies.

  • A system to monitor the allocation of blank prescriptions was in place.

  • A formal structure of supervision had been put in place for the advanced nurse practitioner.

  • A record of verbal complaints was being maintained.

  • A disability access audit had been undertaken.

  • The systems for gathering patient feedback had been improved with the establishment of a patient participation group.

  • The disciplinary procedure had been revised.

The areas where the provider should make improvements are:

  • Where no references can be obtained during the recruitment process, clearly record the reason for this.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
7th February 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Tattenhall Village Surgery on 7 February 2017. The overall rating for the practice was Good. However, the practice was rated as requires improvement for providing safe services. The full comprehensive report on the February 2017 inspection can be found by selecting the ‘all reports’ link for Tattenhall Village Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused review carried out on 4 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified at our previous inspection on 7 February 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

  • The provider had improved safety systems in place to ensure that staff recruitment checks, monitoring of medication fridge temperatures and safety checks of the premises promoted the health, safety and welfare of patients.

The following improvements to the service had also been made:

  • A system had been put in place to ensure that fire drills occurred at the recommended frequencies.

  • A system to monitor the allocation of blank prescriptions was in place.

  • A formal structure of supervision had been put in place for the advanced nurse practitioner.

  • A record of verbal complaints was being maintained.

  • A disability access audit had been undertaken.

  • The systems for gathering patient feedback had been improved with the establishment of a patient participation group.

  • The disciplinary procedure had been revised.

The areas where the provider should make improvements are:

  • Where no references can be obtained during the recruitment process, clearly record the reason for this.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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