About the service:

Tallington Lodge Care Home is a purpose built care home that was providing personal care to 35 people aged 65 and over, some of whom may be living with dementia at the time of the inspection.

People’s experience of using this service:

• People were confident that they were safe at the home. Staff had received training in keeping people safe from harm.

• People’s needs had been assessed and the information was used to develop care plans which accurately reflected people’s needs and the risks to people. People were fully involved in planning their care. They provided advice for staff on how to minimise risks to people and used recognised best practice methods for assessing and monitoring people’s risks. People told us they were confident that staff cared for them in a safe way.

• There were enough staff to care for people safely and staff had receiving the training they needed to provide safe effective care. Staff were kind and caring. Recruitment processes ensured that staff were safe to work with people living at the home.

• Medicines were safely managed and accurate records were kept.

• The environment supported people’s needs. It was clean and tidy and staff had received training in keeping people safe from the risk of infection.

• People’s needs around food and nutrition were assessed and provided to meet their needs.

• People’s ability to make decisions for themselves were assessed and if needed decisions were made in people’s best interests. Where people were unable to consent to living at the home an application was made under the deprivation of liberty safeguards.

• The provider had effective system in place to monitor the quality of care provided.

• People’s views of the care they received was used to identify areas for improvement.

Rating at last inspection:

The service has not previously been rated.

Why we inspected:

This was a planned inspection based on the date of registration of the service.

Follow up:

We will continue to monitor intelligence we receive about this service until we return to visit as per our inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk