Sunnydale is registered to provide accommodation and personal care to a maximum of 10 people with mental health problems. There were eight people living at the home on the day of our inspection. The home has long term beds, but has recently started operating as a rehabilitation service where people are working towards more independent living and independence within a defined period of time. People have their own rooms and use of communal areas inside and outside the home.

At the last inspection on 12 August 2015, the service was rated Good. At this inspection we found the service remained Good.

People continued to receive care which protected them from avoidable harm and abuse. Staff supported people's needs in a safe way, monitored risks to their safety and were available when people needed support. People's medicines were managed and stored in a safe way, and they had their medicines when they needed them.

Staff received the training they needed to meet people's individual needs. Staff asked for people’s consent before they helped them with any care or support. They understood what they needed to do if people could not make their own decisions. People were supported and encouraged to maintain good health by making healthy eating choices and attending healthcare services.

People were cared for by staff whom they had good relationships with. People were involved in their own care and were supported in achieving their goals. Staff respected people's privacy and dignity when they supported them and encouraged their independence.

People received care and support that was individual to them. Their support needs and personal goals were kept under review and staff responded when there were changes in these needs. People had opportunities to give feedback and make complaints about the care and support they received.

People had opportunities to make suggestions for improvements at the home and these were listened to. People lived in a home where they felt comfortable to speak with staff and managers about the concerns and issues that affected them. The provider had systems in place that continued to be effective in assessing and monitoring the quality of the service provided.

Further information is in the detailed findings below.

Sunnydale is registered to provide accommodation and personal care to a maximum of 10 people with mental health problems. There were eight people living at the home on the day of our inspection. The home has long term beds, but has recently started operating as a rehabilitation service where people are working towards more independent living and independence within a defined period of time. People have their own rooms and use of communal areas inside and outside the home.

At the last inspection on 12 August 2015, the service was rated Good. At this inspection we found the service remained Good.

People continued to receive care which protected them from avoidable harm and abuse. Staff supported people's needs in a safe way, monitored risks to their safety and were available when people needed support. People's medicines were managed and stored in a safe way, and they had their medicines when they needed them.

Staff received the training they needed to meet people's individual needs. Staff asked for people’s consent before they helped them with any care or support. They understood what they needed to do if people could not make their own decisions. People were supported and encouraged to maintain good health by making healthy eating choices and attending healthcare services.

People were cared for by staff whom they had good relationships with. People were involved in their own care and were supported in achieving their goals. Staff respected people's privacy and dignity when they supported them and encouraged their independence.

People received care and support that was individual to them. Their support needs and personal goals were kept under review and staff responded when there were changes in these needs. People had opportunities to give feedback and make complaints about the care and support they received.

People had opportunities to make suggestions for improvements at the home and these were listened to. People lived in a home where they felt comfortable to speak with staff and managers about the concerns and issues that affected them. The provider had systems in place that continued to be effective in assessing and monitoring the quality of the service provided.

Further information is in the detailed findings below.

There were seven people in the home on the day of our visit. One person was in hospital.

We spoke with four people who lived at the home. They were very satisfied with the service they received. One person told us that it was, “The best place I’ve been in”. Another person described the staff as, “Very good”. Everyone told us that they received good support from all of the staff.

We found that people’s views were sought and taken into account when care plans were developed and reviewed. We also saw evidence that people’s views were taken into account in relation to how the home operated on a daily basis.

We found that care plans were person centred, comprehensive and up to date. People were cared for in ways that met their individual needs.

The provider had suitable arrangements in place to keep people safe.

We also found that the provider had robust internal audit systems in place to monitor and improve the quality of the service in the home.

People told us that they were very happy at the home. One person said it was the “Best place I’ve been in.” Another said that the staff were “lovely people”, and “I appreciate the work they do for me.”

We found that people’s views were sought and taken into account when care plans were developed and reviewed and that staff were well managed and supported.

The management had robust internal audit systems in place to monitor and improve the quality of the service in the home.