Sudbury Care Homes Limited is a care home and provides care and support to five people with learning disabilities. The home is registered for five people and at the time of the inspection five people were living at the home.

At the last inspection on 16 and 10 October 2014 the service was rated Good.

At this inspection we found the service remained Good.

People who used the service told us they felt safe in the home and around staff. Care support staff we spoke with demonstrated a good understanding of how to recognise and report allegations of abuse.

Medicines were managed safely and sufficient care support staff were deployed to ensure people’s needs were met.

We observed that the home was clean. Since the last inspection we noted that the service had paper towels available by hand wash basins to reduce the risk and spread of infection.

Care support staff were provided with a range of role specific training and management provided regular support through supervisions and appraisals. People were supported to have maximum choice and control of their lives and care support staff supported them in the least restrictive way possible. People were involved and encouraged to take part in the preparation of meals.

Staff demonstrated a caring attitude towards people who used the service and ensured their dignity and privacy were maintained.

Care records were person-centred, detailed and specific to each person and their needs. Care preferences were also noted. The home had a complaints policy in place and there were procedures for receiving, handling and responding to comments and complaints. A formal satisfaction survey had been carried out since the last inspection and feedback received was positive and no concerns were raised.

People who used the service and relatives told us that management were approachable and they were satisfied with the management of the home. The home had a clear management structure in place with a team of care support staff, deputy manager and the registered manager. Care support staff were supported by management and felt able to have open and transparent discussions with them. The quality of the service was monitored and we saw evidence that regular audits and checks had been carried out by management.

Further information is in the detailed findings below.

At this inspection we were able to speak with one person in the home and two relatives by phone. People who use the service have learning difficulties and communication was limited. We were able to observe how they were being cared for by staff. Staff were respectful and treated people with dignity and respect. They talked politely to people who use the service and allowed them time to respond and express their wishes. People responded well to staff.

People told us that they engaged in various activities and had also been on holidays supported by staff. People were encouraged to be as independent as possible and assisted in household chores. Their care records contained details of appointments with healthcare professionals and their care plans had been regularly reviewed.

Relatives who spoke with us stated that the personal, social and healthcare needs of people had been attended to. They had been consulted and kept informed regarding the welfare and progress of their relatives. Their views can be summarised by the following comment, “I am satisfied with the care provided to my relative. The staff are good. My relative is happy in the home.”

Sudbury Care Homes Limited is a care home and provides care and support to five people with learning disabilities. The home is registered for five people and at the time of the inspection five people were living at the home.

At the last inspection on 16 and 10 October 2014 the service was rated Good.

At this inspection we found the service remained Good.

People who used the service told us they felt safe in the home and around staff. Care support staff we spoke with demonstrated a good understanding of how to recognise and report allegations of abuse.

Medicines were managed safely and sufficient care support staff were deployed to ensure people’s needs were met.

We observed that the home was clean. Since the last inspection we noted that the service had paper towels available by hand wash basins to reduce the risk and spread of infection.

Care support staff were provided with a range of role specific training and management provided regular support through supervisions and appraisals. People were supported to have maximum choice and control of their lives and care support staff supported them in the least restrictive way possible. People were involved and encouraged to take part in the preparation of meals.

Staff demonstrated a caring attitude towards people who used the service and ensured their dignity and privacy were maintained.

Care records were person-centred, detailed and specific to each person and their needs. Care preferences were also noted. The home had a complaints policy in place and there were procedures for receiving, handling and responding to comments and complaints. A formal satisfaction survey had been carried out since the last inspection and feedback received was positive and no concerns were raised.

People who used the service and relatives told us that management were approachable and they were satisfied with the management of the home. The home had a clear management structure in place with a team of care support staff, deputy manager and the registered manager. Care support staff were supported by management and felt able to have open and transparent discussions with them. The quality of the service was monitored and we saw evidence that regular audits and checks had been carried out by management.

Further information is in the detailed findings below.