Station View Health Centre, Hinckley.

Station View Health Centre in Hinckley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th June 2017

Station View Health Centre is managed by Station View Health Centre.

Contact Details:

Address: Station View Health Centre Southfield Road Hinckley LE10 1UA United Kingdom Telephone: 01455635362 Website: http://www.stationviewhealthcentre.co.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-06-15
Last Published		2017-06-15

Local Authority:

Leicestershire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th April 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Drs Rowe, Johnson, Howes, Reid, Spencer, Thuthiyil & Bhatti on 28 April 2016. The overall rating for the practice was good but the rating for providing a responsive service was requires improvement. The full comprehensive report on the April 2016 inspection can be found by selecting the ‘all reports’ link for Drs Rowe, Johnson, Howes, Reid, Spencer, Thuthiyil & Bhatti on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 27 April 2017 to confirm that the practice had carried out their plan to improve telephone access to the practice. This report covers our findings in relation to this.

.Overall the practice is still rated as good.

Our key findings were as follows:

• The practice continually monitored the access to appointment availability and telephone access and had introduced different steps to improve these areas. This was still work in progress but improvement had been demonstrated.

• The practice had altered the system for monitoring uncollected prescriptions which included a process for dealing with vulnerable patients having failed to collect their prescriptions.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

28th April 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Drs Rowe, Johnson, Howes, Reid, Spencer, Thuthiyil & Bhatti on 28 April 2016. The overall rating for the practice was good but the rating for providing a responsive service was requires improvement. The full comprehensive report on the April 2016 inspection can be found by selecting the ‘all reports’ link for Drs Rowe, Johnson, Howes, Reid, Spencer, Thuthiyil & Bhatti on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 27 April 2017 to confirm that the practice had carried out their plan to improve telephone access to the practice. This report covers our findings in relation to this.

.Overall the practice is still rated as good.

Our key findings were as follows:

• The practice continually monitored the access to appointment availability and telephone access and had introduced different steps to improve these areas. This was still work in progress but improvement had been demonstrated.

• The practice had altered the system for monitoring uncollected prescriptions which included a process for dealing with vulnerable patients having failed to collect their prescriptions.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice