Stapenhill Medical Centre, Stapenhill, Burton On Trent.
Stapenhill Medical Centre in Stapenhill, Burton On Trent is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th September 2017
Stapenhill Medical Centre is managed by Stapenhill.
Contact Details:
Address:
Stapenhill Medical Centre Fyfield Road Stapenhill Burton On Trent DE15 9QD United Kingdom
Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at Stapenhill Medical Centre on 23 August 2016. The overall rating for the practice was requires improvement, with the safe and well led key questions being rated as requires improvement. The practice was rated as good for the key questions of effective, caring and responsive. We found two breaches of the legal requirements and as a result we issued requirement notices in relation to:
Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Good Governance.
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Safe Care and Treatment.
The full comprehensive report from the inspection on the 23 August 2016 can be found by selecting the ‘all reports’ link for Stapenhill Medical Centre on our website at www.cqc.org.uk
We carried out an announced comprehensive inspection at Stapenhill Medical Centre on 14 August 2017. Overall the practice is now rated as Good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. Processes introduced since our last inspection demonstrated that learning was now shared and any resultant changes to systems and procedures implemented.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Risks to patients and staff were comprehensively assessed.
Appropriate recruitment checks had been completed.
Staff had received training appropriate to their roles and any further training needs had been identified and planned.
Information about services and how to complain was available and easy to understand.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
Patients said they found it easy to make an appointment with a named or preferred GP and urgent appointments were available the same day.
The areas where the practice should make improvements are:
Consider extending the template used for recording receipt external alerts to include the nursing team.
Improve the systems for monitoring uncollected prescriptions and for tracking the use of prescription pads and forms.
Carry out a risk assessment to establish which medicines should be carried as routine when performing home visits.
Explore how the high exception reporting for annual reviews of patients on the mental health register and patients with learning disabilities could be reduced.
Formalise and document the support from GPs provided to the nurse prescribers.
Review the system for recording verbal complaints to allow themes and trends to be identified.
Explore how the practice could be proactive in capturing patient feedback.
Consider further improvements to the governance framework to include regular internal meetings for the nursing team.
Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at Stapenhill Medical Centre on 23 August 2016. The overall rating for the practice was requires improvement, with the safe and well led key questions being rated as requires improvement. The practice was rated as good for the key questions of effective, caring and responsive. We found two breaches of the legal requirements and as a result we issued requirement notices in relation to:
Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Good Governance.
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Safe Care and Treatment.
The full comprehensive report from the inspection on the 23 August 2016 can be found by selecting the ‘all reports’ link for Stapenhill Medical Centre on our website at www.cqc.org.uk
We carried out an announced comprehensive inspection at Stapenhill Medical Centre on 14 August 2017. Overall the practice is now rated as Good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. Processes introduced since our last inspection demonstrated that learning was now shared and any resultant changes to systems and procedures implemented.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Risks to patients and staff were comprehensively assessed.
Appropriate recruitment checks had been completed.
Staff had received training appropriate to their roles and any further training needs had been identified and planned.
Information about services and how to complain was available and easy to understand.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
Patients said they found it easy to make an appointment with a named or preferred GP and urgent appointments were available the same day.
The areas where the practice should make improvements are:
Consider extending the template used for recording receipt external alerts to include the nursing team.
Improve the systems for monitoring uncollected prescriptions and for tracking the use of prescription pads and forms.
Carry out a risk assessment to establish which medicines should be carried as routine when performing home visits.
Explore how the high exception reporting for annual reviews of patients on the mental health register and patients with learning disabilities could be reduced.
Formalise and document the support from GPs provided to the nurse prescribers.
Review the system for recording verbal complaints to allow themes and trends to be identified.
Explore how the practice could be proactive in capturing patient feedback.
Consider further improvements to the governance framework to include regular internal meetings for the nursing team.
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