St Johns Group Practice in Balby, Doncaster is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th December 2016
St Johns Group Practice is managed by St Johns Group Practice.
Contact Details:
Address:
St Johns Group Practice Greenfield Lane Balby Doncaster DN4 0TH United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at St Johns Group Practice on 7 November 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
We saw two areas of outstanding practice:
The lead GP for safeguarding established good links with the school nurse team and a representative from
the team attended the practice monthly safeguarding
multidisciplinary meeting. The GP arranged for this to happen at other practices in the local area.
School nurses performed asthma checks on children and shared the results with the practice.
To provide continuity of care, all patients with a learning disability had a named GP who performed their annual review. Staff described how patients liked this service as they were familiar with the GP and more likely to attend screening sessions. The GP developed a protocol to share with other practices.
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