St John's Dental Practice, Oxford.St John's Dental Practice in Oxford is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th December 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
19th November 2013 - During an inspection to make sure that the improvements required had been made
At our last visit on 21 May 2013 we identified that the provider needed to take action in two areas. These were; to improve infection control processes and to introduce further quality assurance systems. During our visit we met with the practice manager. We looked at practice records, reviewed practice systems and the premises. We did not speak with patients because this was a follow up visit. We found that the practice had made significant improvements to the room used for decontamination of dental instruments. We saw that additional cleaning equipment had been purchased and that cleaning instructions had been updated. There was evidence that the practice had introduced effective systems to seek and act upon patient’s views. The practice had carried out clinical audits aimed at influencing and improving patient care.
21st May 2013 - During a routine inspection
We met with the registered manager and one of the dentists during our visit to St Johns Dental Practice. We spoke with five people who used the service and two of the four members of staff. People we spoke with told us they understood treatment proposed and were given choices when appropriate. One person told us "They've explained the options and fees. I can choose". People told us they had a choice of appointment times. A person said "Appointments are available when convenient and required". People we spoke with were happy with the treatment they received. One person told us "I came here from recommendation" and "I would recommend to others". Another person said "The dentist explains the treatment as they are going along". We observed that the practice was clean and that many decontamination procedures were being carried out in line with current decontamination guidance. However, there were omissions which needed to be addressed. We found that some staff employment checks had not been carried out at the time of recruitment. Staff were happy with the support they received. One member of staff told us "I'm very happy with my dentist. It feels like a team, she listens to me". We found that some records relating to supporting staff were not completed. The provider did not have effective and adequate systems in place to monitor the quality of service that people received. People were asked for their feedback but responses were not followed up or discussed.
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