St Cecilia Care Home, Shepton Mallet.St Cecilia Care Home in Shepton Mallet is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs and dementia. The last inspection date here was 21st June 2018 Contact Details:
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22nd February 2018 - During a routine inspection
St Cecilia Care Home provides care and accommodation for up to 17 people in one adapted building. At the time of our inspection there were 16 people living in the home. The home is part of the Specialised Residential Care (SRC) arrangements put in place by Somerset County Council to support people living with dementia. The home is supported by a Lead Specialist Dementia Nurse who visits weekly. St Cecilia Care Home is a “care home”. People living in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. There is a registered manager for the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The inspection took place on 22 and 27 February 2018 and was unannounced for the first day and announced for the second day. People told us they felt safe living in the home and described staff as "Kind" and "They are all lovely." A relative told us they always leave the home after visiting their relative "Knowing they are cared for and safe." Staff were confident about raising any concerns about the safety and welfare of people and action being taken to address their concerns ensuring people were safe. Staffing of the home helped to ensure there was a responsive and flexible approach to supporting people. One person told us, "I know staff are around when I need them." Another person said, "Staff respect my routines and I am able to do as I wish when I wish." There was an environment where people were cared for in a way, which respected their privacy and dignity. People had warm, compassionate and comforting relationships with staff where people's individual and differing needs were met and respected. People displayed a sense of well-being and accepting of their environment and staff who supported them. Training provided an opportunity for staff to have a real understanding of people living with dementia so they could provide the skilled care people needed. There was a culture where people were seen as "Part of our family" and care provided "As if they were our parents and knowing they put their trust in us." (Staff comments) There was a welcoming and inviting environment where family and visitors were valued and recognised as an important part of people's lives. The environment was suited and adapted to meet the specific needs of people living with dementia promoting independence and providing a sense of calmness. There was an open and approachable management where people were enabled to voice their views. However, there was not specific ways for people living with dementia, who may have communication difficulties, to express their views. The home was promoted as part of the community with people having the opportunity to use the local facilities and engage in meaningful activities. Staff spoke of being valued and supported, being part of a team and demonstrated a real commitment to their work. One staff member said, "I look forward to coming into work as the team we have here is like a family home for all staff residents and visitors."
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