Springfield Dental Practice, West Kirby, Wirral.Springfield Dental Practice in West Kirby, Wirral is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th August 2015 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
23rd June 2015 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 23 June 2015. The practice has one principal dentist and two associate dentists. There are three dental nurses, and a practice manager. The practice provides primary dental services to private patients. The practice is open Monday to Thursday 9am – 5.30pm, 9am- 5.00pm Friday and a late evening on Tuesdays until 7pm.
The principal dentist is the registered provider. A registered provider is registered with the Care Quality Commission to manage the service. Registered providers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
We viewed 41 CQC comment cards that had been left for patients to complete prior to our visit, about the services provided. All of the comment cards reflected positive comments about the staff and the services provided. Patients commented that the practice was clean and hygienic; they found the staff very friendly, courteous and professional. They had trust and confidence in the dental treatments and said explanations were clear and understandable. Emergency appointments were available on the same day and appointments ran on time.
The practice was providing care which was safe, effective, caring, responsive and well-led in accordance with the relevant regulations.
Our key findings were:
There were areas where the provider could make improvements and they should:
20th March 2012 - During a routine inspection
![]() People spoken with who used the service were very positive about the care and treatment they received and spoke highly of the staff. They told us they felt they had enough time and information to make a decision about their treatment and the dentists talked through all the different treatment options and costs. They also reported that appointments were flexible to meet their needs and the practice was accessible, comfortable, accommodating and clean. People made the following comments; "I followed my dentist to this practice that’s how satisfied I am with the treatment I receive.” “I have been coming here for years I am very happy with the treatment I receive and everyone is so helpful and friendly.” "You can see for yourself everywhere is very clean and bright." "The waiting rooms and treatment rooms are spotlessly clean."
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