Springfield Dental Clinic, Guiseley, Leeds.Springfield Dental Clinic in Guiseley, Leeds is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th December 2018 Contact Details:
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18th November 2018 - During a routine inspection
![]() We carried out this announced inspection on 19 November 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Springfield Dental Clinic is in Guiseley and provides private and NHS dental care for adults and children. It is also a training practice for foundation dentists.
Car parking is available near the practice and local transport facilities are nearby. There is limited access for people who use wheelchairs and patients with mobility difficulties due to steps to the waiting room and ground floor surgery area.
The dental team includes six dentists (two of whom are foundation dentists) two dental hygiene therapists, seven dental nurses (two of whom are trainees), a practice manager and three receptionists. The practice has four treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Springfield Dental Clinic was the principal dentist.
On the day of inspection, we collected 38 CQC comment cards filled in by patients. All feedback received was highly positive.
During the inspection we spoke with three dentists, three dental nurses, two receptionists and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open: Monday and, Wednesday 8am-5:30pm, Tuesday 8am-5:30pm, Thursday 9am-5:30pm, Friday 9am-4pm and Saturday(alternate) 9am-1pm.
Our key findings were:
There were areas where the provider could make improvements. They should:
23rd April 2013 - During a routine inspection
![]() At this inspection we found before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Where people did not have the capacity to consent, the provider acted in accordance with legal requirements. People were protected from the risk of infection because appropriate guidance had been followed. People were cared for by staff who were supported to deliver care and treatment safely to an appropriate standard. There was an effective complaints system available and comments and complaints people made were responded to appropriately. We were unable to talk with people who used the service but we looked at the results of patient surveys which were conducted by the practice every month. They tried to get ten questionnaires completed each month by different people who used the service. The results were positive with responses in March 2013 showing 70 to 80% of people were completely satisfied with the person dealing with their treatment; the length of time to get an appointment; the dentistry and the overall quality of care they received. This increased to between 70 and 90% in April 2013.
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