Smilessence, East Molesey.

Smilessence in East Molesey is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 7th January 2014

Smilessence is managed by Smilessence Ltd.

Contact Details:

Address: Smilessence 83 - 85 Bridge Road East Molesey KT8 9HH United Kingdom Telephone: 02089416999 Website: http://www.smilessence.co.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2014-01-07
Last Published		2014-01-07

Local Authority:

Surrey

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Inspection Reports:

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18th November 2013 - During a routine inspection

During our inspection we spoke with six patients, the manager and two dental nurses.

Patients told us that the dentist always explained their treatment options clearly and involved them in discussions about their treatment. One patient told us, “The dentist tells me exactly what’s available and gives me all the information I need.”

Patients were very happy with the quality of the treatment they had received and told us they were confident in the skills of the dentist and clinical staff. One patient said, “I have great confidence in what they do. I trust them totally.”

There were effective systems in place to reduce the risk and spread of infection. Staff followed appropriate working practices in relation to infection control and the prevention of cross-contamination. Treatment rooms were clean and hygienic and equipment was tested and serviced regularly to check that it was working correctly.

Staff had access to the training and support they needed and opportunities for continuing professional development. There was an effective system to monitor the quality of service patients received and to ensure appropriate standards of clinical governance.