Skin Medical Manchester, Manchester.Skin Medical Manchester in Manchester is a Doctors/GP specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 1st April 2020 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
12th December 2013 - During a routine inspection
We saw that people were given lots of information to enable them to make an informed decision about their proposed treatment. People were also given enough time to think about their proposed treatment before they signed their consent to it. People received safe care and treatment. They were assessed during their initial consultation and the treatment, benefits and risks were explained fully before any treatment or procedure commenced. During this inspection we spoke with three people using the service and asked them to tell us how they felt they were treated and cared for. Some of their comments included; “They told me about the procedure, gave me lots of information to read and gave me time to read and think about it. They will always ring me back if I have a query. They are so very good”. Another person told us, “I had a consultation and then a second opinion consultation before I started the treatment. All along the way I have been kept informed”. We saw that regular monitoring of the services and facilities provided was in place. This helps to help protect people against the risks of inappropriate or unsafe care. The provider had systems in place for receiving, handling and responding appropriately to complaints. People were provided with clear information about the procedure in place for handling complaints.
10th May 2012 - During a routine inspection
People using the service told us that they had no concerns about any aspect of their care. They were happy with the amount of information available to them about their treatment and they felt their needs had been met by the care they had received. People were happy with the cleanliness of the clinic and said they had no concerns about the staff. One person told us: "Everything has been perfect so far."
1st January 1970 - During a routine inspection
We carried out an announced comprehensive inspection on 16 November 2017 to ask the service the following key questions; are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that processes in place supported safe care in accordance with the relevant regulations.
Are services effective?
We found that processes in place supported effective care in accordance with the relevant regulations.
Are services caring?
We found that this service was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that processes in place supported responsive care in accordance with the relevant regulations.
Are services well-led?
We found that the service was well-led care in accordance with the relevant regulations.
Background
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
CQC last inspected this service on 12 December 2013. That was an unannounced inspection and the service met all standards assessed.
Skin Medical Manchester is registered to carry out the regulated activities:
Skin Medical Manchester operates from a suite of private consulting rooms situated in St Ann's Square, Manchester. There is a reception area, a waiting room, four consulting rooms and a theatre.
The service is a private medical practice providing services mainly to patients with skin conditions and imperfections. Minor surgery provided is Dermatological, Vaser liposuction and Stop Snoring. All surgery is carried out under local anaesthetic.
Hours of opening are Monday to Saturday 9am to 5pm and late openingsTuesday and Thursday 5pm to 7pm.
The service treats patients of 18 years or older for the regulated activities.
The registered manager is also a qualified nurse who acts as the lead on infection control. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
As part of our inspection we asked for CQC comment cards to be completed by patients prior to our inspection visit. We received 65 comment cards which were all very positive about the standard of care received. Comments included; ‘Throughout all my treatments I have been listened to and respected, absolutely fantastic service,’ ‘The information provided was honest and helpful,’ ‘Everyone at Skin Medical has been incredibly helpful and made me feel comfortable and safe throughout my treatment’ and ‘Patient care is paramount at Skin Medical.’
Our key findings were:
There were areas where the provider should make improvements:
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