We arranged to inspect Silverdale Dental Practice at short notice. We did this to ensure that the dentist had the time to see and talk to us. On the day of the inspection we spoke with the dentist/provider, the two dental nurses and five people who used the service. People we spoke with told us they were involved in all decisions about any treatment. "The dentist explains everything". "I always know what to expect".

We looked at the records of people that used the service. We saw that records demonstrated that thorough examinations of people's teeth and gums were undertaken.

A dental nurse showed us that decontamination practices ensured that used dental equipment was suitably cleaned and sterilised. Records showed that cleaning regimes were followed by staff.

Staff we spoke with were aware of their responsibilities for the protection of vulnerable adults and children. Records showed that they had received training in order to recognise and report suspected abuse.

Staff received regular training to enable them to keep up to date with current working practices. Regular staff meetings helped to ensure that staff received support to be able to do their job.

Satisfaction survey results showed that people were very satisfied with the service provided at this dental practice. People told us, "You couldn't get a better dentist". "I don't live locally and travel to get here. You can't have a better recommendation than that".