Silsden Group Practice, Elliott Street, Silsden, Keighley.
Silsden Group Practice in Elliott Street, Silsden, Keighley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th March 2016
Silsden Group Practice is managed by Silsden Group Practice.
Contact Details:
Address:
Silsden Group Practice Silsden Health Centre Elliott Street Silsden Keighley BD20 0DG United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Silsden Group Practice on 18 January 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP after a first consultation, therefore there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.