Shires Dental Practice, Bearwood, Smethwick.Shires Dental Practice in Bearwood, Smethwick is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th June 2013 Contact Details:
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22nd May 2013 - During a routine inspection
During this inspection we observed two people receiving dental treatment. We spoke with three people who used the service. We looked at the comment made by people who had used the service. One person had commented, "A good dentist." Another person commented, "Good services.” We found that people had the information they needed to help them make informed choices about their treatment. People said they were treated with respect and dignity. One person said "First time I have met a dentist that has listened to me. He has treated me with such kindness and respect." We found that people received care and treatment in a clean and hygienic environment. People we spoke with had no concerns about the cleanliness of the environment. Recruitment processes were robust which meant that people were protected from unsuitable staff working at the dental surgery. We found that the provider had systems in place to monitor the service to ensure that people received a quality service. We saw that where people raised concerns the provider acted on them.
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