We spoke with three people who received dental care from the provider. People told us they could make informed choices about their dental treatment. One person told us, "I was frightened, but (the dentist) puts you at your ease and gently talks you through things. He explained a couple of options." We found that people were involved in making decisions about their care and treatment.

People we spoke with were complimentary about the care and treatment they received. Comments included, "It’s easy to get an appointment. They are very flexible" and "It’s absolutely fine. I’ve no problems with the care here at all." One person said, "They are lovely; really, really nice."

The provider had a safeguarding policy available and staff told us that they had recently been on training. Staff were able to describe what they understood to be safeguarding issues and their responsibility in protecting vulnerable people.

People we spoke with told us the practice was very clean. One person said, "It is always very clean and tidy." We saw the communal areas and surgeries were clean and tidy and people were cared for in a clean and hygienic environment.

The practice had in place a comprehensive recruitment policy, although had not recruited new staff recently. However, two members of staff did not have up to date checks in place from the Disclosure and Barring Service.

The provider had systems in place to monitor care delivery and ensure the safety of people who used the service.