Senacre Lodge Dental Practice, Maidstone.Senacre Lodge Dental Practice in Maidstone is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 11th November 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
15th November 2013 - During a routine inspection
![]() People that used the service told us that they were happy with the service provided. They commented “They always tell me of any options available so that I can decide on the treatment I want to have”, "I am happy with the treatment provided”, “All of the staff are friendly and helpful” and “I have always been able to get an appointment at short notice when needed”.
Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes and where people did not have the capacity to consent, the provider acted in accordance with legal requirements. Care records showed that the patients were supported in a way that was individual to them and in accordance with their wishes. Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. There were effective systems in place to reduce the risk and spread of infection. People were cared for, or supported by, suitably qualified, skilled and experienced staff. The provider had an effective system to regularly assess and monitor the quality of service that people received. People had their comments and complaints listened to and acted on, without the fear that they would be penalised for making a complaint.
|
Latest Additions:
|