Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Scorton Medical Centre on 17 May 2017. The overall rating for the practice was good, with the key question of safe rated as requires improvement as the arrangements in respect of medicines management did not assure that risks had been minimised. The full comprehensive report published on 23 June 2017 can be found by selecting the ‘all reports’ link for Scorton Medical Centre on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 3 October 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach of regulation we identified in our previous inspection on 17 May 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Our key findings were as follows:

• Care and treatment was provided in a safe way for service users through the proper and safe management of medicines for the purposes of the regulated activity.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Scorton Medical Centre on 17 May 2017.  Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

• Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.

• Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.

• Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.

• Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.

• The practice had good facilities and was well equipped to treat patients and meet their needs.

• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

• The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.

Action the practice MUST take to improve:

• The provider must improve the arrangements for the proper and safe management of medicines to ensure that care and treatment is provided in a safe way for patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Scorton Medical Centre on 17 May 2017. The overall rating for the practice was good, with the key question of safe rated as requires improvement as the arrangements in respect of medicines management did not assure that risks had been minimised. The full comprehensive report published on 23 June 2017 can be found by selecting the ‘all reports’ link for Scorton Medical Centre on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 3 October 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach of regulation we identified in our previous inspection on 17 May 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Our key findings were as follows:

• Care and treatment was provided in a safe way for service users through the proper and safe management of medicines for the purposes of the regulated activity.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice