Saffron House, Barwell, Leicester.Saffron House in Barwell, Leicester is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs, dementia and physical disabilities. The last inspection date here was 17th April 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
26th March 2019 - During a routine inspection
About the service: Saffron House is a residential care home providing personal care and accommodation for up to 48 people, some of whom have dementia. There were 45 people living at the service at the time of our inspection. People’s experience of using this service: ¿People felt safe living at Saffron House and staff knew how to keep people safe whilst supporting them, however we found that safety checks around water temperatures were not robust and not all fire doors were closing properly. ¿People felt there were enough staff to be able to support them with their needs safely, risks associated with people’s care had been assessed and managed appropriately. ¿People were supported to take their medicines, staff followed systems and procedures to ensure medicines were administered safely and timely. ¿People were supported with their dietary needs and to access healthcare in a timely manner. ¿People were cared for by staff who were appropriately trained to support people with their needs in line with national guidance and legislation. ¿People felt they received kind and caring support from staff. We observed staff talking kindly to people and treating them with respect. One relative said, “If there’s a better place I have yet to hear of it.” ¿People had personalised plans of care which gave staff the knowledge and information to support them in a way that they preferred. ¿People had the choice to engage with a variety of activities including those with local school children and a PAT dog. ¿People and their relatives felt that the service was well-led, that management were approachable and that any concerns they raised would be dealt with efficiently. ¿The registered manager had comprehensive monitoring systems in place, they were aware of their responsibilities and worked in partnership with others to ensure people received safe care and support. More information can be found in the detailed findings below. Rating at last inspection: This was the service’s first inspection since it registered with the commission in 2018. Why we inspected: This was a scheduled inspection. Follow up: We will continue to monitor the service through the information we receive. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
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